Terms of Service

1. The service

BroadcastPilot provides hosted tools to program, automate, and stream internet radio stations, including AI-assisted content generation (scripts, voices, shows, news, weather, and traffic segments), media management, scheduling, listener engagement, and analytics.

The service is provided on an "as is" and "as available" basis. We work hard to keep your station on the air and apply commercially reasonable efforts to maintain availability, but we do not guarantee uninterrupted operation.

2. Your account

You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account, including activity by team members you invite. You must be at least 18 years old to create an account.

3. Plans, billing, and quotas

Paid plans are billed in advance through our payment processor, Stripe. Each plan includes usage quotas (such as stations, storage, AI generations, and voice-synthesis characters). When you reach a quota, the related feature pauses until the next billing cycle or an upgrade.

You can change or cancel your plan at any time from the billing page. Cancellation takes effect at the end of the current billing period; we do not issue partial refunds for unused time except where required by law. Downgrades may be blocked while your current usage exceeds the target plan's limits.

4. Your content and your responsibility

You retain ownership of the content you upload and of the content generated for your stations at your direction. You grant us the licenses needed to host, process, transmit, and back up that content in order to operate the service.

You are solely responsible for the content your stations broadcast — including music, speech, advertising, and third-party material — and for ensuring you have all rights, permissions, and licenses that content requires in every territory where you make it available.

5. Music licensing

BroadcastPilot is a technology platform, not a music licensing service. We do not hold or provide public-performance or sound-recording licenses on your behalf.

If your station broadcasts commercially released music, you are responsible for obtaining and maintaining the required licenses — in the United States these typically include SoundExchange (sound recordings) and the performing-rights organizations ASCAP, BMI, SESAC, and GMR (compositions) — or their equivalents in your country, and for any usage reporting they require.

Content produced entirely within BroadcastPilot with AI voices, together with music you have verified to be royalty-free or properly licensed to you, generally does not require those licenses. See our Music Licensing Guide for a plain-language explanation. This information is provided for orientation and is not legal advice.

6. Acceptable use

• Do not broadcast or upload content you do not have the right to use, including unlicensed music and third-party podcasts or shows without the owner's permission.
• Do not use the service for unlawful, defamatory, harassing, or fraudulent content or activity.
• Do not use listener contact data collected through the platform to send spam or for purposes your listeners did not consent to.
• Do not attempt to probe, breach, or disrupt the service, other tenants, or the underlying infrastructure.
• Do not misrepresent AI-generated voices or content as specific real people without their consent.

7. AI-generated content

AI-generated scripts, voices, and shows can contain errors or inaccuracies. The platform gives you review and approval controls; you are responsible for reviewing content before it airs and for how you use it. We do not guarantee that AI output is accurate, original, or fit for a particular purpose.

8. Listener data collected for your station

Listener submissions, email signups, and similar audience data collected through your station belong to your operation: you act as the data controller and we process that data on your behalf to provide the service. You are responsible for using it lawfully and honoring your listeners' privacy rights. See our Privacy Policy for details.

9. Copyright complaints

We respond to copyright infringement notices as described in our DMCA Policy and terminate the accounts of repeat infringers.

10. Suspension and termination

We may suspend or terminate accounts that violate these Terms, create legal risk, or fail to pay, with notice where practicable. You may close your account at any time; upon closure we delete your data as described in the Privacy Policy.

11. Limitation of liability

To the maximum extent permitted by law, BroadcastPilot will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the service. Our total liability for any claim is limited to the amounts you paid us in the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Changes to these Terms

We may update these Terms as the service evolves. For material changes we will notify you (for example by email or an in-app notice) at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Contact

Questions about these Terms: support@broadcastpilot.com.